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lorimer
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 Posted: Fri Aug 01, 2014 4:18 pm |
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Joined: Wed Oct 06, 2010 9:17 pm
Posts: 1310
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I have an iPhone 5s, and my wife has my old iPhone 4. We're both on O2.
We've both found over the last month or so that our phones usually don't accept calls. The phone doesn't ring or vibrate, the call just doesn't seem to work. But sometimes the phone does ring.
I was thinking it was a problem with my phone, but since it appears to happen to both of them, could it be my Service Provider (O2)?
Ideas please?
Thanks,
Lorimer
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Mid '09 MacBook Pro 2.66ghz, 500gb SSD; OS 10.10.4; 11" MacBook Air 128gb;1 TB Time Capsule; iPhone 5s, 64gb; 13" 2012 MBA
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lorimer
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Posted: Thu Aug 28, 2014 9:28 am |
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Joined: Wed Oct 06, 2010 9:17 pm
Posts: 1310
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Problem solved – I think!
I've been to my local CarPhone Warehouse who couldn't help with the problem except to say that it must be the phone and not the Network.
But a call to Apple today provided the solution. I'd inadvertently selected "Do Not Disturb" ON. There are several options for this, one being that this is only effective when the phone is locked. If it is unlocked it will ring in response to a call, and it will also ring in response to a 2nd call from the same number (but not the first).
I'd wondered what the quarter moon icon in the status bar meant! The trouble is, I'd recently downloaded an App which tells me the phase of the moon and I thought that this was to do with that.
Now why didn't someone mention this?
Anyway, I'm glad to not be missing calls anymore...
Lorimer
_________________
Mid '09 MacBook Pro 2.66ghz, 500gb SSD; OS 10.10.4; 11" MacBook Air 128gb;1 TB Time Capsule; iPhone 5s, 64gb; 13" 2012 MBA
Last edited by lorimer on Thu Aug 28, 2014 9:56 am, edited 1 time in total.
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Jonah
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Posted: Thu Aug 28, 2014 9:47 am |
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Joined: Wed Oct 06, 2010 7:51 pm
Posts: 7822
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Do Not Disturb can also affect call receiving when it's scheduled to switch on and off at certain times. There is a bug in it.
Sorry I missed this thread when you posted it.
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I'm never wrong, I'm just less right on occasions.
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